Funny how we tend to imagine that the robots that will take over will be computer/machine-based and not just us losing touch with our humanity. Thanks for that message.

I heard about the marketing strategy that is probably in response to this de-personalization: this marketing group actually creates a character that they refer to when considering who will be using their product. This model obviously has ALOT of problems too imo, but interesting when considered in contrast to your point here.